Thursday, September 18, 2008

WHERES THE MANAGEMENT INTERVENTION?

Management dilemma's plague my life, but the one place where it is most evident is at my job. I currently work at a really busy coffee shop. In this scenario, it is a sole proprietorship with a small contingent of knowledge workers running the store. Of course the level of responsibility correlates with the level of seniority the person has. Hence



So as of late, the store has slowed a significant amount in sales. The boss however has left the responsibility of restoring the store to its original status solely on one of the workers. I admit that this worker has been there the longest, however the responsibility delegated to her escapes her capability. Now she has hired her daughter and niece to work while cutting other's hours. Even more, the people she hired are extremely slow and inexperienced. I have concluded that this action by the senior knowledge worker will cause sales to further deteriorate. My Management dilemma is the lack of intervention on the part of my boss.

5 comments:

herman said...

fking retard...
get a life...

Jess L. said...

Aw man, that sucks! Your boss definitely needs to re-check his management ethics or something. That's not fair to the girl (or to you and your other co-workers) to give her such a big responsibility that she can't handle. And your boss definitely should step in and confront her about hiring her daughter and niece (that is, as long as they're not qualified lol).

Unknown said...

You should speak to the girl and see if she feels overwhelmed. She probably is overwhelmed and is willing to get all the help she needs. Next, i think you should speak to your boss and explain the situation to him/her. You should say how the shortening of hours has affected everyone and how the new employees hired are slow and inefficient.

Anonymous said...

It is hard to work in such environment. You should talk to your boss or that girl. Your boss will notice that she is not capable of such responsibility and this will effect the business too.

herman said...

....did you change my previous comment or something?? i swear i didnt say that!